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Client Support

Our clients view the internet as a vital part of their day to day business. As such they expect their web site and email to be available around the world and around the clock.

At the Newland Group we proactively monitor our web and email servers and expect to detect, diagnose and even resolve problems before our clients notice them.

We are obsessed with providing a level of support that exceeds our clients expectations. We are available sixteen hours a day, seven days a week with a response time typically measured in minutes rather than hours.

Because we are a small organization, you'll deal with the development team rather than someone in a call centre somewhere. This way any problems you may have will be resolved in the minimum time.